Support

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Contact Flexpool Support

Hi! Before you reach out, we would like to warn you that we do not provide assistance on hardware-related topics. This includes overclocking GPUs and further advanced configuration of the mining software. We provide only pool-related support. If you want to get help on overclocking GPUs, optimizing mining software, etc., you can join our community and talk with people who want share their experience.

Reach us via the Website Messenger

The best way to reach us to get assistance is to use the built-in website messenger. You can find it in the bottom-right corner.

Join our Community

We also provide an official Discord Server and a Telegram Group, so you can talk with other Flexpool miners, and get assistance from our team there as well.

Reach us via Email

We provide Email support, but we do not guarantee fast response time via this support channel. We are available at support@flexpool.io.

Other questions

For business-related questions, please, contact us at hq+business-inquiries-only@flexpool.io (English only). Please, note that we do not provide support via this Email.

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